Friday, October 10, 2003
On Hold….
On Hold....So - I have to call Tech Support for something. This something I have called Tech Support for 2 times now. They keep sending me elsewhere for the answer. Now I am sitting here patiently waiting for the guy on the other side to find the form someone could have given me three days ago.
What gets me isn't the support, I understand that different people will know different things when I call. Some will help me and some will make me hang up and try again.
No - what really gets me is the silence and the heavy breathing on the other side of the phone while he searches for what ever it is he is searching for. You would think he would at least mute his headset while he searches...
Ah well.
Finally got what I needed though. I love it when someone who knows what they are doing answers the phone...
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As you wake in the morning
What do you feel?
Does a rush of happiness
wash over you when,
Suddenly, you realize you are alive?
